HOTSCOOL BLOG

Staff training: The complete and definitive guide

Your employees are your most valuable resource. These people are dedicating a great deal of their time to the tasks assigned to them. Staff training is a powerful way of giving back for the excellent work done and enhancing the team's development.


In this guide we will address the main doubts on the subject. Although the guide is linear, the reader is free to go back to the topics that interest them most. Consult the guide whenever necessary. We therefore suggest that you bookmark this page. Our team strives to keep the information here up-to-date and in line with leading market practices.


The structure of this article begins with the basics of the word, defines those responsible for implementing the company's training and people development plan and then covers the benefits, types and a step-by-step guide on how to draw up this plan. We leave the theoretical part talking about methods, technologies and some important data for your decision-making. Finally, we highlight how Hotscool helps you with each of these concepts.

Introduction

Training your staff is an essential part of business management. When we talk about team development, it's natural to think of training, meetings and lectures in general. In this guide we mention these activities, but the concept goes much further than that.


There is a whole plan to achieve this goal: a strong, independent decision-making team. Training and personal development makes your team more productive, better able to perform their duties and is a great differentiator from the competition.


This guide is a valuable source for future reference. Come back to the topics you have the most questions about during your own personal training implementation process.

What is training and personal development?

Any kind of activity in the company with the aim of improving the team and enabling employees to carry out their responsibilities better is a form of personal training. Large corporations have implemented this practice and today it is adopted by all types of companies of any size and sector.


It is usually the responsibility of the company's human resources department to create, implement and maintain the training and personal development plan.

The difference between training and personal development

Usually, when we talk about programs and initiatives, the terms "training and development" appear as a single expression. But in reality they are separate, distinct things. 


Personal development is the progress of the program, its success. When we look at the body of the company and can identify an increase in skills in general, autonomy and career progress in the creation of new leaders, that's development in itself. 


Personal training is the means by which we achieve our goals. It is common for the human resources sector to draw up a training program for each of the company's needs. A well-designed plan promotes the best training to achieve each employee's individual development.


Thinking about the specific functions of the terms, it makes a lot of sense to use them together in unison. Both complement each other and promote a concrete strategy for improving team productivity and boosting morale in general.


The role of HR in training and developing people

Before we start this guide and talk about the practical side, it's important to be clear about the role of the human resources sector. People are the most important resource in an organization, and we've talked about this before. The role of this sector is to provide the best working environment so that each person can carry out their responsibilities to the full.


Some companies, such as Google, have created a people and behavior analysis department with the main objective of providing the necessary indicators to understand how to evaluate the happiness of each employee. This same department has become responsible for measuring each person's development.


We mustn't confuse this approach with team performance. This is attributed to the managers responsible for the different sectors.


By carrying out an analysis of each sector and how they can boost their development through regular training of their staff, the human resources sector fulfills the role of boosting the other sectors.

What is the need for personal training?

There are four fundamental areas that training and personal development impact and improve.


  1. The transmission of information between employees. Internal communication is one of the most frequently performed activities within organizations. If it isn't carried out correctly and effectively, it can cause major problems and have a negative impact on the team's progress. Training focused on improving communication brings more fluidity to internal dealings and autonomy to fulfill responsibilities. If you consider the younger generations, such as millennials, the need to be understood is fundamental to their development.


  1. Developing new skills and optimizing existing ones is one way to help your team improve its productivity. Once you enable your team to perform their tasks better, there is no doubt about the results of a better prepared team. Increasing the ability to carry out tasks also reduces possible failures during the process, whatever your industry.


  1. Changing attitudes, usually from negative behavior to a better working environment. By dealing openly with behavior in the workplace, you create a company culture capable of boosting team morale. Your team will be more motivated and willing to contribute positively to the company's growth.


  1. Concept development is the root of how ideas are created. It is the company's role to position the company's main vision for its employees. Employees, in turn, take these concepts to create new ideas in line with the company's interests and objectives. The absence of this bias in training can cost thousands of dollars invested in "dead ends".


By identifying which approach best fits your planning, you reap the benefits specific to each area. More experienced professionals are able to address more than one need in a single training session.


The main types of training and personal development

Training and personal development are ways of preparing people to carry out immediate tasks or those relating to future positions. The types of training that stand out the most are those that fulfill this statement and elevate people. This vision also opens up horizons for the employee to understand a little more about the other sectors of the company.


The right types applied to the right needs change employees' attitudes and behaviors and build better-prepared teams.


  • Leadership: The creation of new leaders is fundamental to the long-term health of the company. This training aims to develop the leadership skills of those who are in leadership positions or want to become so. It focuses on establishing the ability to manage people and processes within the company. Its main objective is to create new leaders. This has a direct impact on the company's organizational climate.
  • Technical skills: By improving employees' ability to perform certain tasks you create a competent team. Training focuses exclusively on operational techniques and how to carry them out.
  • Motivation: Training focused on motivating employees may seem strange, but it's the fastest way to boost team morale. By drawing up an action plan that routinely boosts team motivation, you create a high-performance environment.
  • Onboarding: When new employees arrive, they need to be integrated into the existing team. The best and most efficient way is to prepare a training session. Here the employee learns about the company's objectives, their responsibilities and their teammates. After a good onboarding session, the employee is ready to join your team.
  • Soft skills: One area on the rise is the need for more training in soft skills. These are necessary skills, but were previously considered to be linked to personality. Some of them are assiduity, commitment, problem-solving and creativity. It is possible to teach people these skills and prepare them for any situation.
  • Gamification: A technique that is gaining ground within companies is gamification. Through it, users are subjected to a method of consuming content followed by rewards or punishments similar to games. The method has already shown significant results in large companies in the technology sector.


These were some ideas for you to take into consideration when drawing up a strategic plan for implementing staff development. Remember that what determines the type that will be used is the need of your team. If the need and the appropriate training are aligned, the objective is achieved: an improvement in the team or individual.

What are the four stages of the training process?

Over time, researchers on the subject have found a way of structuring the design of training and people development so that it is best approached. These conclusions have become steps to be followed during the construction of people training and development.

First step: Identifying the team's needs

The company has its objectives. These objectives are passed on to the team, who in turn do their best to achieve them. Sometimes, this team encounters difficulties, barriers, which can invalidate their work or lead them astray. The best way to reduce these barriers is to find their cause. Your team's needs are the starting point for creating good training.


All the training content becomes much more meaningful to the employee when their needs are aligned with the company's objectives and are covered in a video lesson, article, e-mail and so on.

Second stage: Competence curation

Once you have identified the fundamental parameters for creating the training and personal development of a team, it is time to carry out a survey of the skills that need to be achieved or improved.


This is an excellent time to conduct a survey of your team to understand what you can improve, browse the internet in search of good market practices and consult past reports on the team's progress. With this data in hand, you can organize your ideas in order to move on to the next stage.

Third stage: Building content

At this stage you need to create quick modules to solve each of the needs raised and, asynchronously, coordinate the employee's learning. In short, they need to be able to find their question in the midst of the content and solve it.


It's a good time to have a corporate education platform. It contains all the material relating to the doubts raised and the techniques that need to be developed. Release accesses according to the construction carried out in the previous stages.


Consider using Hotscool, all the platform's features are designed to meet your needs.

Final step: Feedback

At the end of each course, you can evaluate the team's improvement compared to the previous period. Have clear indicators for this follow-up. This is the feedback that the plan receives as it is implemented.


Just as important as delivering, is receiving feedback from employees on the course they have just attended, the article they have read or a questionnaire they have answered. Whichever medium they choose, employees can provide their assessment of the material presented.


5 methods of training and personal development

So far, you've received a lot of information about the concepts and design of your training. When it comes to the practical side, we've listed five effective methods for applying your training. But first, you need to know that the method is the way you apply the content to the employee's needs. You often need to switch between methods to maximize learning. People learn differently.

Rotation

Clear roles are established that are similar to the working environment. Each role is quite distinct from the other. Employees occupy each one and exchange experiences with each other. The process is repeated until everyone has gone through all the functions. The result is the humanization of work, generating an improvement in internal communication and respect for each role and the employee performing it.

eLearning

Corporate education is already a reality in larger organizations. With the ease offered by eLearning platforms such as Hotscool, it has become easier for small companies to include the practice of continuous education in their management. All the content is on a digital platform and employees are encouraged to access this environment. There they can find a wide range of information on how to solve their daily problems or improve in a particular role.

Microlearning

It's the opposite of long workshops and routine classes. All the employees' needs are broken down into small modules of 10 to 15 minutes. The content is simple and to the point. The presentation can be on a digital platform, by email, article and so on.

Mentoring

Experience in certain subjects can make the journey easier for those starting out. Professional mentoring programs have become common practice. Experienced employees themselves are encouraged to pair up with potential new employees to perform their job. The biggest innovation is an online environment for this, enabling the same mentor to work with several mentees.

Inverted classroom

Who doesn't remember homework at school? By reversing the process, employees are encouraged to study certain content and attend a study group to generate debate on the subject. It's a great opportunity to clear up any doubts.

The impact of technology on training and people development

The world has changed. Technology is part of our daily lives, even though some consider it an evil for the century. We can't ignore the ease that some innovations have brought to our lives. In the same way, we can't turn a blind eye to technology in training people.


Not using a digital learning platform or corporate university means ignoring these innovations and missing out on the main results of those who have agreed to be at the forefront of education technology. The flexibility that new technologies provide improves employee engagement, facilitates their learning with studies geared to their functions and builds a sense of professional career within the company.


The diversity of ways to present content online is another interesting factor. You can use resources such as video, quizzes, PDFs, encourage interaction between employees and much more. At Hotscool, for example, all these resources are available in any plan.


Every interaction made on an online platform by employees or students is tracked. This gives a clear picture of the level of employee engagement and the impact on the company. 

Some statistics on the training and development of people in 2021

When conducting a search to create this guide, we took into account some important statistics from the training and people development sector around the globe. We've listed some of them below:

Hotscool: The best training and personal development platform

The user experience when using a platform is fundamental to learning. Hotshool specializes in this subject and has built the best training and development experience for your team, partners and clients.


Since the concept of corporate education gained ground within companies, we have experienced a major technological advance in this area. This has made Hotscool possible. A technological platform focused on employee development.


The best way to train your employees and increase productivity is by providing high-value content focused on their needs. In order to centralize all this extensive diversity of information, Hotscool has provided an environment capable of integrating all types of content.


During the learning process we think of ways to engage your audience and disseminate this knowledge. After all, knowledge is power. You can serve more employees and evaluate the progress of each one. Scaling your workforce.


Thinking now about your experience when hiring a platform, Hotscool has specialized consultants to handle your case and accompany you on this journey. Our consultants are trained and prepared to extract the maximum potential from your company when creating a corporate education environment.


Configuration of the platform is agile. As soon as your employees have access to the content, you can monitor their progress and the results of your training and development actions. This is essential for anyone who is responsible for implementing a training and personal development plan. All reports are at your disposal for consultation or presentation of results.


With this guide and our experience, you have the definitive solution to effectively start your corporate university and put all your training and people development in the hands of your team.


Conclusion

Personal training and development is an important tool for your company to demonstrate how much it cares about its employees. The result is improved team performance. 


There are many ways to get started and create a development culture in your company, but the most important thing is to get started. Digital platforms, like Hotscool, are a powerful ally in this important stage.


Author
Hotscool
Created in
10/2/2022 9:01
Updated
1/3/2022 11:30
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